This is a wonderful opportunity to learn from experienced project engineers throughout your three year apprenticeship and beyond. During this time you will learn how to install fire Suppression systems within a managed project process while adhering to the relevant standards and the maximization of resources and sensitivity to costs and budgets. You will also attend college with the opportunity of gaining an industry recognized qualification.
Identification of problem areas and being adaptable when installing systems.
To ensure that you abide to health & safety and statutory requirements.
Being aware of project requirements and keeping to deadlines.
Flexibility to adapt working hours to meet with customer requirements.
Geographical area of responsibility with occasional travel across areas and the UK.
Key contacts include but are not limited to: Customer Service Centre (CSC), Field Line manager – day to day reporting. Head of Install/Projects UK, Regional Operational Management, Sales Consultants – to review opportunities from existing or new business, Branch Admin, Eternal Customers, Builders, Surveyors, Clients Insurers etc.
Ability to work at high level, carry out install/Small works. Carrying of materials, fabrication and testing of systems and components.
Provide excellent Customer Service to meet the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
To carry out install and small works; dismantle and reconstruct equipment as required by the customer. Work safely and responsibly to avoid injuries, damage to property, loss of unused materials and cleans up installation debris and waste correctly.
Follow and install in accordance with relevant service standards.
Follow and install in accordance with relevant fabrication drawings / instructions.
Report and document fully any changes, deficiencies or deviations in systems.
Correctly complete Engineer work reports, handover certificates and checklist as appropriate.
Ability to adapt to various working environments, demonstrate ability to minimize risk and maintain a clean Health and Safety record.
Any other duties required in line with your Apprenticeship.
Dedicated to the provision of excellent Customer Service
Is accountable for own actions
Excellent communication skills
Self-motivated and enthusiastic
Comfortable and able to act with autonomy
Ability to build strong relationships and influence others
Takes full accountability for performance and development
Develop a team atmosphere through hard work, calmness, tolerance and consistency, attempting to fulfil work projects with honesty and integrity
Willingness to undertake irregular working hours
In good health and physical condition due to demands of the role
Minimum of 5 GCSE’s including Maths, English, Science and a technical subject at grade 9-4 (A-C in old grading system) or level 2 equivalent.
Enthusiasm to learn and an interest in problem solving
Good IT skills
Excellent communication skills
Driving license or Learner license
Ability to work both independently and as a team player
Although no engineering experience is required, candidates must show an interest in engineering