HM Forces Serviceperson - Public Services

Occupation overview

The primary role of a Serviceperson is to work as a team member within HM Forces. The effectiveness of that team depends on each individual’s selflessness placing the communal right over individual right. The Serviceperson must be prepared to undertake a diverse range of roles from general warfare to humanitarian tasks necessitating a high level of commitment, enthusiasm and common sense. Each year, large numbers of new recruits enter the HM Forces undertaking programmes of training and skills development necessary to enable them to work in a variety of highly physically and mentally demanding situations and environments, often for prolonged periods. This requires the Serviceperson to have a high degree of physical and mentalrobustness as well as dedication and self discipline. A serviceperson must be able to understand and adapt to the changing needs of the organisation.


  • Can meet the organisation’s work related objectives
  • Carry out safe working practices in accordance with legalrequirements
  • Work within procedures, customs, traditions and ethics of Public Service
  • Operate effectively in emergency situations
  • Take action to resolve unanticipated situations
  • Manage and maintain the organisation’s specialist equipment including militaryequipment
  • Use communications systems effectively
  • Fulfil the role requirements for physical fitness
  • Navigate effectively using maps, charts and devices
  • Use weapons in accordance with organisational procedures
  • Conduct battlefield drills
  • Operate effectively in all environments applicable to the organisation
  • Perform ceremonial duties • Administer first aid to minor and major injuries



  • Preparation and maintenance of specialist equipment and consumables
  • The use of personal protective equipment
  • The set up and use of service weapons, ancillaries, ammunition and pyrotechnics safely
  • The use of recognised fieldcraft techniques
  • The principles of first aid
  • Operating communication systems
  • The use of recognised navigation methods including topographical information
  • The application of the principles of battlefield drills
  • Organisational structures across own Service
  • The principles and the use of assets at the lower tactical level (Section, Troop & Company – teams of 8, 30 & 100 individuals)
  • Awareness of asset deployment at the higher tactical level (largerformations)
  • Rules of engagement and the law of armed conflict



  • Be able to work within own level of competence and know when to seek advice from others. Identify own development needs and take action to meet those needs. Use own knowledge and expertise to help others within your team. Keep up to date with new and emerging technology. Keep accurate records of continuing professional development for yourself and your team members.
  • Be able to contribute to effective meetings and present information in a variety of ways. Deliver on site inductions and tool box talks in order to improve the knowledge of others. Read and comprehend complex/simple instructions in one-on-one and small group situations with an ability to pass information on effectively to others. Strong communication, negotiation and presentation skills are required. Be able to communication at all levels, lead and manage employees.
  • Develop effective communication and social skills so it is possible to allocate work and manage others to work effectively through a process of continuous improvement, using tact and diplomacy to defuse situations/avoid conflict when supervising sub-contract, direct labour force members or dealing with clients or the public. Good team working skills are required as is the ability to prioritise and plan work effectively. Be responsible for your own work and that of others.


Entry Requirements

Due to the demanding nature of the role within the HM Forces, there are a number of entry restrictions relating to age, nationality, residency, gender, medical and physicalfitness. Requirements vary between and within the single Services and are at times subject to change. Information on the current entry requirements and recruiting process can be found on the weblinks below:

  • Royal Navy (including Royal Marines) - www.royal
  • Army -
  • Royal Air Force -



Minimum 12 months


Professional Qualifications / Recognition

Apprentices must have achieved a GCSE to at least a grade E, a level 1 qualification in Functional Skills, or an equivalent qualification in English and mathematics before being entered for their final apprenticeship assessment. An apprentice who has already achieved a level 1 qualification must study towards the achievement of a level 2 GCSE (A*-C) or Level 2 Functional Skills qualification as part of the apprenticeship, but entry to final apprenticeship assessment is not dependent on passing these qualifications.


All apprentices are in full time employment within their Service. Onward progression to higher qualifications is available to learners with Service command and leadership courses at successive ranks and certain specialist skills being accredited by awarding organisations between Levels 3 & 7.

Originally published on, this information has been re-used under the terms of the Open Government Licence.


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