Healthcare Science Associate

Occupation overview

The Healthcare Science (HCS) Associate workforce supports the work of HCS Practitioners and Clinical Scientists in performing high quality, safe diagnostic, therapeutic and monitoring technical and scientific procedures from conception to end of life in job roles within hospitals, general practice and other settings in the healthcare sector and across all areas of HCS.1 They perform a wide range of routine technical and scientific procedures, with minimal supervision, within one of the Divisions in HCS2, following specific protocols and in accordance with health, safety, governance and ethical requirements. The clinical scientific environment determines the context of the HCS Associate work/role.

Skills

  • never discriminate against patients, carers or colleagues
  • maintain the highest standards of person centred care, treating every person with compassion, dignity and respect
  • develop partnerships with patients/carers/families
  • promote mental health and well being
  • convey information to agreed protocols to the public, patients, carers, colleagues, including giving and receiving feedback
  • use technology to present information orally
  • critically reflect on your technical/non-technical practice
  • work within the limits of your personal competence/keep up-to-date
  • support the CPPD of junior colleagues and respond constructively to appraisal/feedback
  • maintain a safe and healthy working environment
  • train junior staff in relevant health, safety/security practices, including infection control and participate in risk assessments
  • lead quality management technical audit processes as required
  • where appropriate, perform a range of equipment management skills, e.g. fault-finding/preventative maintenance/calibration/repair
  • participate in drafting Standard Operating Procedures (SOPs)
  • make reasoned decisions to initiate/continue/modify or cease using techniques/procedures, reflecting SOPs and senior input
  • recognise problems and seek technical solutions to them
  • analyse/interpret/record/present accurately HCS technical data
  • supervise/teach/assess practical skills to junior team members
  • take responsibility for the care you provide and its impact on patients, including safeguarding, if involved in direct patient care
  • obtain and document appropriate consent in line with protocols
  • protect patient/carers confidentiality and privacy
  • deliver high quality technical clinical procedures in the investigation/management of patients
  • participate in audit and/or service improvement programmes
  • communicate the outcome of audit, service improvement
  • undertake appropriate audit/research/innovation activities which support quality improvement in your area of work
  • plan/assess the work of a team and individuals within it • lead where appropriate and work effectively within the HCS team

 

Knowledge

  • the requirements of the NHS Constitution/GSP for ‘person centred care and support’
  • equality and diversity legislation, policies and local ways of working
  • probity and honesty in all aspects of your professional practice
  • the importance of involving patients/the public in HCS and in making choices about their care
  • the principles underpinning the promotion of mental health and well-being
  • active listening, observation and the use of appropriate language and feedback
  • best practice in giving an oral presentation
  • approaches to effective problem solving
  • critical reflection in helping maintain and support the quality and safety of patient care
  • good mentoring practice, using underpinning theories of mentoring to support this
  • good appraisal and performance review & the skills required to prepare an action plan
  • legislation/policies relating to health and safety at work and your responsibilities
  • best practice in infection control practice and local protocols
  • risk assessments, including dissemination of findings and implementation of outcomes
  • quality management/improvement/audit and communication skills within the area of practice
  • underpinning clinical science (e.g. anatomy, physiology, pathology, pharmacology, etc
  • genomics, clinical bioinformatics/personalised medicine
  • principles and practice of equipment management
  • requirements for drafting of Standard Operating Procedures (SOPs)
  • critical evaluation of the evidence base that underpins your technical practice
  • a range of different data presentation methods appropriate for the audience/circumstances
  • practical skills teaching frameworks; assessment methods & assessment of practical skills
  • the principles underpinning the practical training of others in techniques and procedures
  • ‘duty of care’ and safeguarding
  • the support available in difficult situations or when a complaint is made
  • the rights of patients with regard to giving informed consent for treatment when required
  • confidentiality of consultation/medical records and the limits of the concept of confidentiality
  • the key factors influencing dignity/rights/privacy/confidentiality of patients/colleagues
  • appropriate technical investigations for relevant clinical conditions
  • the governance and ethical framework applied to audit and its contribution to patient care
  • the delivery of high quality service outcomes/continuous improvements
  • the benefits of research to the critical evaluation of practice
  • the principles of developing and introducing innovation into practice
  • the principles of leading teams/individuals based on the healthcare NHS Leadership Model
  • common models, and examples of leadership and team-working

 

Behaviours

You will be

  • compassionate
  • honest
  • conscientious
  • Adhere to the standards of GSP which sets out for the standards of behaviour/practice/personal conduct that underpin the delivery of HCS appropriate to the role/work undertaken.

 

Responsibilities and Duties of the role

Associates work within a multi-disciplinary team (MDT) within the limits of their competence, and must seek help and support whenever this is required. They must be aware of the requirements of Good Scientific Practice (GSP), which articulates the standards for the HCS profession and upon which this apprenticeship standard is based.3 Using these professional standards, the HCS Associate must adhere to employers’ policies/protocols to ensure safe, person-centred/consistent practice in HCS working environments, including paying close attention to detail, working effectively within a team and acting as a role model for more junior members of staff. While not exhaustive, activities undertaken by HCS Associates within the specific area/environment of HCS within which they work will include: supporting the development and maintenance of standards/protocols as required; contributing to the safe, effective and efficient functioning of diagnostic/therapeutic services; supporting more junior staff in learning required skills and behaviours of those who work in HCS; quality controlling the technical processing of biological samples and physiological and other diagnostic tests; performing routine investigations and telephoning authorised4 results according to protocols, e.g. in the Life Sciences, full blood counts/microscopy, antibiotic sensitivities/assays, endocrine assessments, immunology assays; in the Physiological Sciences: fitting/removing ambulatory blood pressure monitors and 24-hr ECGs; ophthalmic assessments of the structure and function of the eye; pure tonal audiometry; in the Physical Sciences: nuclear medicine imaging, post processing of images; decontaminating, repairing and maintaining medical devices, e.g. in Clinical Engineering medical device maintenance/calibration (including electro-medical); managing technical data and writing technical reports, e.g. in Clinical Bioinformatics which uses specifically designed methods/software for managing biological data.

 

Duration

Typically 24 months

 

Professional Qualifications / Recognition

The AHCS will require the Level 4 Diploma in HCS as an underpinning qualification for the HCS Associate apprenticeship. Apprentices without level 2 English and maths will need to achieve this prior to taking the end-point assessment.

 

On completion of the apprenticeship individuals will be eligible to join the Academy for HCS’s (AHCS) accredited Associate Register at Level 4

Originally published on Gov.uk, this information has been re-used under the terms of the Open Government Licence.

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